CI/CD

Working with JIRA

Basic 2 days Online · 1-to-1 · Enterprise
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Working with JIRA

Overview

Master JIRA for project management, issue tracking, and agile workflows. Configuration, workflows, dashboards, and best practices for development teams.

Who Is This For

  • Project managers and scrum masters
  • Developers and QA engineers using JIRA daily
  • Teams implementing agile practices with JIRA

Prerequisites

  • No technical prerequisites
  • Basic understanding of agile/scrum concepts helpful

Learning Path

Basic

2 days
  • Navigate JIRA's interface and understand project types
  • Create, manage, and search issues with JQL
  • Configure workflows, issue types, and screen schemes
  • Build dashboards, reports, and custom filters
  • Set up boards for Scrum and Kanban workflows

By the end: You can effectively use and configure JIRA for your team's project management needs.

What You'll Receive

  • Hands-on lab exercises and a sample JIRA project to practice with
  • Course slides and reference guides for every module
  • Session recordings for review after class
  • Certificate of completion
  • A post-course support window for follow-up questions

Delivery Options

Online Classes

Live, interactive sessions from anywhere. Small batches for personalized attention.

1-to-1 Coaching

Personalized mentorship with flexible scheduling tailored to your goals.

Enterprise Training

Customized programs for teams, delivered online or on-site, scoped to your workflow.

Your Instructor

Taught by a practicing engineer with hands-on experience building and scaling test automation, CI/CD, and AI-assisted tooling across enterprise teams. Every session is delivered by the instructor - no recordings-only courses, no junior stand-ins - with real-world examples drawn from production projects.

What Learners Say

"We'd been using JIRA for years but just scratching the surface. After this course our team finally uses JQL, custom dashboards, and workflows properly. A huge productivity boost."

KW

Karen Williams

Scrum Master

"The workflow configuration section was eye-opening. We redesigned our whole QA sign-off process based on what we learned. Very practical and immediately applicable."

RO

Rachel Osei

Project Manager

Frequently Asked Questions

No prior JIRA experience is needed. This is a Basic level course designed for new and moderate users alike. If your team already uses JIRA daily, they'll still gain depth on configuration and workflow design.

Both. We deliver live online classes, 1-to-1 coaching, and on-site or remote enterprise sessions for teams.

Yes. For enterprise engagements we tailor exercises and the detailed outline to your team's specific JIRA configuration, project types, and workflow requirements.

Yes - a certificate of completion is provided at the end of the course.

No technical prerequisites. A basic familiarity with agile or scrum concepts is helpful but not required. This course is accessible to project managers, team leads, developers, and QA professionals alike.

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Ready to get started?

Request the detailed day-by-day outline or book a free consultation to find the right level for you.

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